Client care
Everything you need to order, size and care for your pieces.
Three simple steps
Add to your bag
Choose your colour, size and packaging and add pieces to your luxury bag.
Send on WhatsApp
At checkout, your order opens in WhatsApp with every detail written out. We confirm stock, your total and delivery.
Pay and receive
Pay by transfer, send your receipt, and we dispatch your order or arrange pickup in Ogbomoso.
How to pay
Pay only after we've confirmed your order and total on WhatsApp, then send us your receipt. Only pay into these accounts.
Find your ring size
- Wrap a thin strip of paper around the base of your finger.
- Mark where it overlaps and measure the length in millimetres.
- Match it to the circumference column.
- Between two sizes? Choose the larger one.
Bracelets & anklets
Measure your wrist snugly and add 1–2 cm for comfort. Small fits 14–15 cm wrists, Medium 16–17 cm and Large 18–19 cm.
Not sure? Choose “Not sure, help me” when ordering and we'll guide you on WhatsApp.
| US size | Diameter | Circumference |
|---|---|---|
| 4 | 14.9 mm | 46.8 mm |
| 5 | 15.7 mm | 49.3 mm |
| 5.5 | 16.1 mm | 50.6 mm |
| 6 | 16.5 mm | 51.9 mm |
| 6.5 | 16.9 mm | 53.1 mm |
| 7 | 17.3 mm | 54.4 mm |
| 7.5 | 17.7 mm | 55.7 mm |
| 8 | 18.1 mm | 57.0 mm |
| 8.5 | 18.5 mm | 58.3 mm |
| 9 | 18.9 mm | 59.5 mm |
| 10 | 19.8 mm | 62.1 mm |
| 11 | 20.6 mm | 64.6 mm |
| 12 | 21.4 mm | 67.2 mm |
| 13 | 22.2 mm | 69.7 mm |
Last on, first off
Put jewellery on after perfume and lotion. Take it off before water, exercise and sleep.
Wipe after wearing
A soft, dry cloth removes oils and sweat that dull the finish.
Store separately
Keep each piece in its Chenris pouch so pieces don't scratch or tangle.
Pearls need extra love
Store pearls flat, away from perfume and hairspray.
Do you deliver outside Ogbomoso?
Yes. We deliver to every state in Nigeria. Your delivery fee and timing depend on your location and are confirmed on WhatsApp before you pay. International delivery is quoted on request.
Why do some pieces say “Price on request”?
Prices for some pieces depend on the finish and current stock. Send your order and we'll reply with the exact price before you pay anything.
How do I pay?
By bank transfer to our Opay or First Bank account after we confirm your order. Card payments with Paystack and Flutterwave are coming soon.
Can I see more photos before I buy?
Yes. Message us on WhatsApp and we'll send close-up photos or a short video of the piece.
Is my jewellery real gold or silver?
Every product page lists the exact material, such as 18K gold plated, 925 sterling silver, pearl, zirconia or stainless steel. Ask us if you'd like more detail.
Can I return or exchange?
If your piece arrives damaged or isn't what you ordered, message us within 48 hours of delivery with photos and we'll arrange a replacement or refund. See Shipping & Returns.
Can you gift-wrap and deliver to someone else?
Yes. Choose the signature gift box, add a greeting card message and enter the recipient's address at checkout.